📍 Mississauga, ON | Mon-Sun 12pm-9pm |
(647) 978-7444 | EandSDirectparts@gmail.com

Returns & Refunds

Our policy is designed to be fair and transparent. Please read carefully before initiating a return.

💲 Restocking Fee

All products are subject to a 25% restocking fee if you would like to return a product. This applies if you have changed your mind or purchased parts for the wrong vehicle.

Return Eligibility

For an item to be eligible for a return, the following conditions must be met:

🚫 Non-Returnable Items

Certain items cannot be returned under any circumstances:

⚠️ PLEASE CONFIRM FITMENT FOR YOUR VEHICLE before purchasing engines, transmissions, or special order items.

🔄 Refund Process

Once the returned item is received, it will be inspected and in certain cases tested to ensure it meets our return criteria.

⚠️ Items MUST be unused and in the same condition as sold.

If approved, a refund will be processed to the original payment method within 5–10 business days.

🔧 Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange an exchange where possible. If an exchange cannot be provided, a full refund will be issued.

Have a question about your return?

Our team is here to help — contact us before sending anything back.

📧 Contact Us
🛡️
30-DAY WARRANTYOn all Approved parts
🚚
SHIPS WORLDWIDEOr local pickup Mississauga
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ALL PARTS INSPECTEDQuality checked before listing
📞
EXPERT SUPPORTCall us to confirm fitment