Warranty Info

✅ What's Covered

E & S Direct Parts offers a 30-day warranty on all driveline components. The following parts are covered against defects and premature failure:

• Engines — all OEM used engines sold by E & S Direct Parts
• Transmissions — automatic and manual OEM transmissions
• Differentials — front and rear differentials
• Transfer Cases — all OEM transfer cases

🚫 What's Not Covered

The following items and situations are excluded from warranty coverage:

• Electrical components of any kind (sensors, modules, ECUs, alternators, starters, etc.)
• Aftermarket or performance parts
• Damage caused by improper installation
• Parts that have been modified or tampered with after purchase
• Normal wear and tear
• Parts purchased without confirming fitment for your vehicle

🔄 How to Make a Claim

To initiate a warranty claim, follow these steps:

• Contact us within 30 days of purchase by phone or email
• Provide your order number and a description of the issue
• Ship the part back to us — customer is responsible for return shipping costs
• Our team will inspect and test the returned part
• If approved, we will exchange the part where possible

💳 Exchanges & Refunds

Our first priority is to exchange the defective part with a working replacement of equal quality.

If an exchange cannot be provided — due to unavailability of a replacement — a full refund will be issued to your original payment method within 5–10 business days of us receiving and approving the returned item.

📦 Return Shipping

Customers are responsible for all return shipping costs when sending a part back under warranty. We recommend using a tracked and insured shipping method as we cannot be responsible for parts lost or damaged in transit.

Once we receive the part, we will cover the cost of shipping the exchange or replacement back to you.